DELIVERY

We appreciate that you want to receive your purchases as quickly as possible and aim to dispatch goods within 1 – 2 working days (please allow a little extra time during busy periods in the year). This applies to all goods in stock – any temporarily unavailable items and their estimated delivery times will be clearly stated on the website. Orders are sent by Royal Mail, First Class delivery. We do not currently deliver outside the UK.

Postage costs are calculated by the weight of your order and are viewable in your shopping cart prior to check out.

RETURNS

All goods are checked and packed by hand before they are sent out and we hope you will have no problems with your order. However, in the event that you need to return a product, we will offer a full refund or exchange if you notify us within 7 days of receiving your order. Unless faulty, items must be returned unopened/unused. Please note that we are not responsible for returned goods that are lost or damaged in transit, so we advise that you ensure safe return of the product. Delivery charge and cost to return goods will only be refunded if the item is faulty. Unfortunately, any Sale or discounted items do not qualify for refund.

Margot & Jerry, PO Box 63, Blackwood NP12 9AA

Please contact us if you wish to cancel your order, or feel free to email us with any questions you have.
info@margotandjerry.com